Anatomia

Every patient call, triaged before the callback.

Anatomia logs each call as a case, sets its priority with red-flag rules and cited protocols, and puts it in front of the right nurse.

The sickest caller goes to the top of the queue, whoever called first.

Replay a call through the real triage.

Five recorded calls, exactly as the AI answered them.

Red-flag recall
100%
Under-triaged calls
0
Exact priority
99.2%
On 118 scripted test calls.
Pick a call
Man, 58
  1. ClinicWhat's going on today?
  2. PatientThere's a heavy pressure in my chest and I'm all sweaty. It started after lunch.
Suggested priority

Emergency

Call 911 now

Protocol cited
Chest pain, v1
AI summary
58-year-old man reports heavy chest pressure with sweating since after lunch. Matches possible acute coronary syndrome features; needs 911 now.

Nurse confirms

The 18 red-flag rulesOne fired
  • Chest pain, fired
  • Trouble breathing
  • Stroke signs
  • Sudden severe headache
  • Meningitis signs
  • Loss of consciousness
  • Seizure
  • Severe bleeding
  • Severe allergic reaction
  • Sepsis signs
  • Pulmonary embolism signs
  • Serious head injury
  • Bleeding or pain in pregnancy
  • Fever in a baby under 3 months
  • Sudden testicle pain
  • Diabetic ketoacidosis signs
  • Overdose or poisoning
  • Suicidal thoughts

A call becomes a triaged case.

The caller's words, the red flag, a suggested priority and the protocols behind it, in one case.

Case 0183Opened 2:14 pm
My dad had his knee replaced on Tuesday. Since this morning his calf is swollen and hot, and now he says it hurts to breathe in.
Red-flag rule
Red flag: pulmonary embolism signs
Suggested priority
Emergency. A nurse confirms.
Disposition
Call 911 now
Protocols cited
Leg swelling, adult. After knee replacement.
Likely cause
A blood clot from the leg reaching the lungs
Callback
(555) 014-2290

What changes on the phones.

Your nurses and doctors still decide. Anatomia keeps the queue, the handoffs and the record.

BeforeWith Anatomia

One loop, from the first ring to the follow-up.

  1. Intake

    Each call is logged with the caller's words and a callback number, and opens as a case.

  2. Triage

    Red-flag rules set the floor. AI suggests a priority, likely causes and the protocols it used.

  3. Doctor sign-off

    The nurse hands off with a drafted SBAR. The doctor signs off or changes the plan.

  4. Callback

    The patient hears back by phone or on their secure page, and the case closes.

  5. Follow-ups

    Post-op check-ins go out by text or email. A worrying answer comes back as a case.

18 red flags make a call an emergency, whatever the AI suggests.1 Every suggestion names the protocols it used.2 Your medical director adopts them first.3

  1. 1The 18 red-flag rulesWritten from public guidance (NHS, MedlinePlus, CDC, AHA and ASA), run on every call.
  2. 2Cited protocols250 adult and pediatric protocols, each suggestion naming the ones it used.
  3. 3Protocol adoptionYour medical director adopts the set with a typed signature, dated and audited.

Your medical director adopts the protocols first.

With a typed signature, dated and kept in the audit log. A protocol that changes later waits to be adopted again, and triage shows who adopted each one it cites.

Protocol set250 protocols

I adopt the adult and pediatric triage protocols for use in this clinic.

Dr. Ana Reyes

Medical director
Typed signature
Adopted
Oct 6, 2026, 9:12 am
Changed since
Leg swelling, adult
Status
Waiting to be adopted again

Every look at a record leaves a line.

The audit log keeps who opened which part of a patient's record, when and for what. Nobody can change it.

  1. Searched patient records, for carefront desk
  2. Viewed patient record, for careRN on duty
  3. Viewed conditions, for careRN on duty
  4. Viewed medication requests, for careRN on duty
  5. Viewed patient record, for caredoctor on call
  6. Viewed allergy intolerances, for caredoctor on call
  7. Viewed patient record, for careRN on duty

The library and the rules, counted.

Adult and pediatric triage protocols
250protocols
Written from public guidance, never a licensed set. Your medical director adopts them.
The floor under every suggestion
18red-flag rules
Run on every call whatever the AI suggests, reading misspellings and someone else's symptoms too.
Follow-up check-ins after surgery
22post-op guides
Each sends its questions by text or email on the days the guide sets.
Read-only connections
3EHRs
Oracle Health, Epic and athenahealth.

Every protocol, A to Z.

Each written from public guidance. None is a licensed set.

250protocols

Try